Common Emergency Scenarios We Handle
- Door won’t open or close at all — often due to broken torsion spring, snapped cable or failed opener motor.
- Door opens partially and stops or reverses unexpectedly — can indicate track misalignment, sensor malfunction or low spring tension.
- Door off-track or heavy to lift manually — immediate risk for damage to motor, panels or your vehicle.
- Severe weather impact: hail, wind or freeze damage — storms in the region cause bent panels/tracks or hardware failures that need urgent attention.
- Late night / weekend breakdowns — we provide reliable support beyond standard business hours so you’re not left stranded.
What Happens When You Call for Emergency Repair?
- Rapid dispatch: We prioritise your call, assess whether we send a full team or parts-only, and aim to arrive with commonly needed parts and tools.
- On-site diagnosis & quote: We inspect springs, cables, tracks, opener, sensors and panel condition; then provide a clear estimate before proceeding.
- Repair execution: Using premium hardware matched to your system, we make repairs, test full operation (balance, auto-reverse, sensor alignment) and clean up the jobsite.
- Follow-up & prevention advice: After the emergency fix we’ll show you what caused the failure and how you can avoid a repeat (e.g., schedule a tune-up or upgrade components).
If the door’s condition makes full replacement the wiser option, see our Garage Door Installation page for upgrade solutions.
Your Team For 24/7 Garage Door Repair
When it comes to emergency garage door repairs, you can count on Lewis Door Service. We’ve been serving Louisville since 1973. We are fully insured and can handle residential, industrial, and commercial garage door repairs.
As a BBB-accredited business, we can guarantee you great service. Get in touch today to arrange a 24/7 garage door repair. Our friendly team is ready to take your call!